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Help & Support

Find answers to common questions or get in touch with our support team for assistance.

1. Getting Started

Learn how to set up and use the Universal Chatbot and other Nexuvo.ai services. Visit our AI Chatbot page for detailed guides on configuration and integration.

2. Frequently Asked Questions

Q: How do I integrate the Universal Chatbot with my website?
A: Follow the integration guide provided in your account dashboard or contact our support team for step-by-step assistance.

Q: What data sources can the chatbot use?
A: The chatbot supports admin-configured PDFs, databases, and other structured data sources. Refer to our documentation for supported formats.

Q: Is my data secure?
A: Yes, we implement robust security measures to protect your data. See our Privacy Policy for details.

3. Troubleshooting

If you encounter issues, try the following steps:

  • Ensure your internet connection is stable.
  • Clear your browser cache and cookies.
  • Verify that your account credentials are correct.
  • Check our status page for any service disruptions.

4. Contact Support

If you need further assistance, our support team is available. Reach out via:

Our support hours are Monday to Saturday, 9:00 AM to 5:30 PM GMT.

5. Additional Resources

Explore our documentation, tutorials, and community forums for more information: